As a highly motivated and dedicated practice with executive leadership, strong interpersonal, creative problem-solving, and communication skills, we bring forward a multitude of skills that suit the needs of various clientele. We provide, support, and develop:
Leadership – Inspiration, direction, guidance and mentorship
Strategic Planning – Practical approaches to enable business success
Financial Acumen – Operating expense reduction and revenue growth
Customer Relationships – 100% satisfaction
Long tenured, practical leadership knowledge in a full range of services supporting FM competencies. Brings experience to:
· Develop tender packages for outsourced service provision
· Negotiate and manage contracts (services, leases, construction, etc.)
· Develop usable and unique emergency response plans
· Manage compliance requirements acumen for construction/fire/EHS, etc.
· Oversee critical building infrastructure operations and maintenance
· Implement FM technology IWMS, CAFM, CMMS, and BAS systems
· Support business transformation through innovative methodologies
· Create risk-adverse quality control actions for contracted services
Knowledgeable in acting from the owner, property manager and tenant perspectives. Brings experience to:
· Negotiate leases to align with changing needs, reduce expenses
· Manage lease and property tax audits, reducing unnecessary expenses
· Develop consistent, transparent service level agreements
· Develop tenant steering protocols to foster bi-direction communication
Delivered and/or functioned as key stakeholder across a broad range of complex projects to successful outcomes. Brings project experience to:
· Construction: Act as owner/project manager/owners' representative
· Operational Change: Lead transitions (in-house to outsourced models)
· Organizational Change: Transform FM business operations and structures
· FM Technologies: Successful implementation of digital transformation
Geoff is a qualified instructor for the Certified Facility Manager (CFM) preparation and competency courses, Facility Management Professional (FMP) Program, and the Sustainability Facility Professional (SFP) Program.
He has been an instructor internationally and teaches at the University of Toronto, Toronto Metropolitan University and for the International Facility Management Association.
Geoff also conducts both formal and certification courses virtually, which expands his services at the convenience of facility professionals worldwide.