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Geoff Williams, Principal, BES, B. Arch, CFM, FMP, SFP, IFMA Fellow

Geoff is an executive leader, expert trainer, coach and speaker with 25+ years of management experience across various industries as healthcare, hospitality, corporate real estate and IT. His areas of expertise are Strategic Management, Change Management, Communication and Soft Skills, Business Transformation, Process Improvement and Portfolio Management, accompanied by broad international exposure spanning across diverse cultural groups within MENA, Europe and North America. 

 In 2011, Geoff started GDW Facility Management Consulting, which offers services to customers globally. 

Geoff's focus has always been on strategy execution, managing the execution of strategic initiatives and major transformational efforts that improve customer experience, processes performance and operational excellence while aligning with the overall organizational strategy.  

Career History

Over the course of his career, Geoff has been responsible for leading diverse teams with the overall goal of improving operations within the built environment to enable success for the business' he supported. He spent the first fourteen years of his career providing consulting services to healthcare facility professionals helping them to better understand their buildings, improve their operational efficiency and effectiveness. Then he moved into the senior executive role at a not-for-profit conference centre reporting to a board of directors and was responsible for strategic and operational leadership. Geoff’s most recent role prior to focussing his efforts on GDW Facility Management Consulting was as an executive leader overseeing the Eastern Canadian operations of a facility management service provider supporting 25 million square feet in the healthcare, critical environment, commercial real estate and education sectors. 

Teaching and Speaking Career

As an instructor, Geoff is certified instructor by the International Facility Management Association and is affiliated with several other training organizations and Universities in Canada, including University of Toronto and Toronto Metropolitan University. He has conducted formal and certification courses on Facility Management to diverse groups of leaders across a full range of industries. In addition to that, he is a regular speaker at global congresses on the topics of facility management, IT solutions for facility managers, change management, process improvement, communication and soft skills.

Active Industry Involvement

Geoff holds and has held several voluntary leadership roles in the International Facility Management Association (IFMA). He is currently sitting on the Americas Advisory Board, and co-chair of the Strategic Advisory Group for the Information Technology Community. He was previously a Director on IFMA’s Global Board of Directors, President of the Information Technology Community, President of the Toronto Chapter of IFMA and was Chair of the Young Professionals Group.

Geoff is an award winning author and co-editor of the text “The Facility Manager’s Guide to Information Technology” (First and Second Editions) which is a multi-national collaborative effort between members of GEFMA and IFMA with authors representing seven countries.

Awards

Chairman's Citation - 2016

Distinguished Author - 2019

IFMA Fellow - 2020

Distinguished Educator 2024

Awards, Credentials and Certifications

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